Community Liaison/Protection Officer at The Agency for Technical Cooperation and Development

Closing Date: 14 September, 2018

Experience: 1 -3 years

Location: Borno

Since 1993, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED, headquartered in Paris, France is present in four continents and our teams intervene in 34 countries towards 8 million people, responding to emergency situations, supporting rehabilitation projects and accompanying the dynamics of development. Over 5,000 staff are dedicated to implementing and developing our projects.

About the job

The Community Liaison and Protection Officers will be responsible for providing legal awareness to target populations on the Process of Food Distribution as well assisting in the management of protection cases as identified. In addition, this individual will be responsible for assisting the Food Distribution team in Borno to organize Food Distribution and to conduct beneficiary intake and Food Concern referrals.

Your main duties and responsibilities will be:

  • Support the Protection Unit in ensuring that protection is mainstreamed into ACTED projects implemented Borno with international standards and relevant ACTED Standard Operating Procedures (SOPs).

  • Keep Protection Unit appraised of gaps and problems in protection programming and issues for internal improvement, advocacy or take-up with other agencies.

  • Where cases with protection and other service needs are identified, ensure timely referral, documentation and follow up, as per ACTED standards for referrals and data protection.

  • Provide protection sensitization sessions to Community Leaders and Gate keepers, identified through ACTED Food Distribution activities.

  • Assist the Protection Unit with establishing safe referral pathways with key stakeholders to refer protection cases to those partners.

  • Assist in facilitating information assistance sessions on issues including Food right.

  • Contribute and support effective monitoring, evaluation and learning processes and initiatives, ensure effective data and information management and contribute to regular reporting on protection and Food Distribution activities.

  • Assist in the development and roll out of a livelihood referral in-take form to assess beneficiary profile, needs, and employment eligibility;

  • Provide one-on-one support to community center beneficiaries to identify appropriate referral pathway.

  • Create and maintain on going relation and communication with formal and informal authorities.

  • Support the distribution team with communication and mobilization campaign.

  • Support the beneficiary’s identification and registration campaign(s).

  • Create and maintain relation and communication with representatives of the beneficiaries.

  • Any other occasionaly task requieered for the implementation of ACTED’s programs.

About you

All employees should master ACTED's core Principles: Independence, Neutrality, Non-discrimination, free and direct access to victims, Ethics, Professionalism, anti-Corruption, Transparency and Accountability

Moreover, we also expect the following:

Essential qualifications and experience:

  • Completion of university degree in Business Administration, Banking and Finance, humanities, Arts or social Sciences,

  • At least 1-3 years protection experience in a humanitarian and/or development sector;

  • Experience working with local organizations and local communities;

  • Understanding of socio-economic conditions and legal status of Nigerian Displaced populations is a must;

  • Experience working on sensitive protection activities that require discretion and adherence to data protection protocols;

  • Strong knowledge of protection related needs, services and challenges;

  • Excellent written and verbal communication skills, ability to establish reports;

  • Understanding of gender, protection and human rights.

Desired knowledge and skills:

  • Extensive knowledge of Nigerian displacement context.

  • Highly flexible, with the ability to use initiative.

  • Ability to work in a multi-cultural environment.

  • Commitment to humanitarian principles and values.

  • Commitment to promoting gender equality.

We offer

  • Contract length: 3 Months

  • Level: D2-1 (national contract)

  • Start date: As soon as possible Desirable

Method of Application

ACTED considers all applicants on the basis of merit without regard to race, sex, colour, religion, sexual orientation, age, marital status, or disability.

CVs will be review on rolling bases.

Due to the large numbers of expected applicants ACTED will only inform shortlisted candidate. We apologise for the inconvenience. Only short-listed applicants will be invited for written test and oral interview.

For general information about ACTED, please consult:

Interested and qualified? Go to The Agency for Technical Cooperation and Development (ACTED) career website on to apply

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