Clinical Assistant at Association for Reproductive and Family Health

Closing date: 5 November 2018

Location: Ibadan

Association for reproductive and Family Health (ARFH) is one of the leading Nigerian Non-Governmental Organizations implementing programs for improving Reproductive Health and Family planning (RH/FP), Care and Treatment of HIV/AIDS, Tuberculosis (TB) and Malaria etc. We offer professional opportunities for career advancement, good working environment and competitive remuneration.


  • Successful candidate will provide day-to-day administrative and logistical assistance to Physicians, Nurses and other medical staff at the clinic, for satisfactory patient care.

  • He/she will be required to schedule appointments for  patients; screens and refers phone calls, communicates and interacts with patients; provides clerical, word processing, and staff support to the unit, and assists with clinical and/or laboratory procedures as required.

Duties and Responsibilities

  • Provide support to receive and screen registered Clients for Physician’s review and assessment; takes and records vital signs as appropriate to clinic operations; may assist with routine medical procedures, as appropriate to training and/or certification.

  • Answers telephone inquiries from Clients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs patients as needed regarding administrative and/or logistical procedures.

  • Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated databases.

  • Arranges for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures; orders, and may transport, drugs and/or other prescribed patient care aids as directed; performs or assists in the performance of basic clinical and/or laboratory procedures, as appropriate to the activities of the unit.

  • Collects, Verifies, records, and maintains data on clinical activity and/or research; prepares associated reports as required.

  • Orders and maintains inventories of supplies, as required to support day-to-day unit clinical and administrative operations.

  • Provides day-to-day staff support to the unit, to include preparing documents and reports, providing office services, scheduling and facilitating meetings, and/or providing dictation or transcription services.

  • Obtains and verifies patient billing information, as appropriate to the activities of the unit; processes patient accounts, and maintains records.

  • Assists in maintaining the cleanliness and serviceability of unit facilities and equipment; arranges for maintenance and repair as needed.

  • May supervise and/or lead support staff and student interns.

  • Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Higher School Diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Method of Application

After Applying Online

Also send their comprehensive Curriculum Vitae and other credentials with a Cover Letter (MS Word document) explaining suitability for the job to: Please indicate the title of post applied for in the subject line of the email.


  • Only shortlisted applicants will be contacted.

  • Applicants are advised to provide functional e-mail/mobile phone numbers on the application letter as well as three professional referees. Please provide functional e-mail addresses and telephone numbers of the referees.

  • Eligible female applicants are encouraged to apply. ARFH has a Child Safeguarding policy in place and is an equal opportunity employer (EOE).

Interested and qualified? Go to Association for Reproductive and Family Health career website on to apply

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