Office Assistant/ Receptionist, Nigeria

Organization Overview

The International Health Division is committed to the improvement of health and healthcare delivery around the world. Serving both the public and private sectors, our efforts include health policy research and evaluation, health promotion and disease prevention, health finance, and health systems management. Our impact is felt in policies that ensure healthcare access for women, children, and individuals with special needs, in strengthening health infrastructures, and HIV/AIDS solutions.


Abt Associates seeks an Receptionist/Office Assistant to support a family planning project under SHOPS Plus. SHOPS Plus is USAID's flagship initiative in private sector health. The project seeks to harness the full potential of the private sector and catalyze public-private engagement to improve health outcomes in TB, family planning, HIV/AIDS, maternal and child health, and other health areas. In Nigeria, SHOPS Plus will capacitate public and private providers to scale up family planning, especially Long Acting Reversible Contraceptives (LARCs) in FCT and Plateau states.

Under the supervision of the F&A Manager, the Receptionist/Office Assistant provides a wide range of administrative and logistical support to the SHOPS Plus Office in Nigeria.

Key Roles and Responsibilities

  • Perform general clerical duties, to include but not be limited to photocopying, scanning, faxing, filing, and mailing.

  • Provide office administrative support including organization and facilitation for internal meetings, drafting agendas, and taking minutes;

  • Maintain hard copy and electronic versions of a project archive, including contract and subcontract documents, client approvals, consultant documents, travel files, procurement files, project deliverables, project reports , and minutes of meetings.

  • Manage and document correspondences between project offices, the home office, the client, other partners, and stakeholders.

  • Answer incoming telephone calls, take complete and accurate messages for people who are not available, and ensure they receive the messages.

  • Greet, advise, and escort guests.

  • Purchase, store and distribute office supplies.

  • Ensure timely settlement of office bills.

  • Make logistical arrangements for project staff traveling outside their region or for international visitors.

  • Prepare and send pouches to other state offices as needed.Preferred Skills / Prerequisites

  • Minimum of Ordinary National Diploma (OND)Prior experience in office administration.

  • Knowledge and experience with Windows, Word, Excel, PowerPoint, and other data processing and graphical presentation software.

  • Ability to assess problems and develop solutions.Excellent inter-personal communication skills and excellent organization skills.

  • Preference for candidates who have experience that relates to USAID-funded projects or other international development experience.

  • Fluency in English.

  • Minimum Qualifications(0.5) year of experience and high school diploma OR the equivalent combination of education and experience.

Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits.

Local candidates strongly encouraged to apply.

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